Privacy Policy

FlowLine Operations (“FlowLine,” “we,” “us,” or “our”) is operated by Kerwick Group LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit flowlineoperations.com or submit an inquiry through our site.

We collect the following types of information:

• Inquiry Information — name, business name, phone number, email address, and any details you share when you submit our contact form.
• Project Information — if you engage us for services, information about your business, marketing accounts, and operations needed to design and deliver your system.
• Usage Data — general information about how you interact with our website, such as pages visited.

We use collected information to:

• Respond to inquiries and prepare custom quotes.
• Design, build, and deliver the marketing system you've engaged us for.
• Communicate with you about your project and our services.
• Improve and maintain our website.

If you become a client, the specific data handling involved in delivering your marketing system — including any third-party tools used to run call tracking, messaging, or advertising on your behalf — is governed by your service agreement, not this website privacy policy.

We use the following third-party services to operate this website:

• Supabase — database hosting and storage for inquiry submissions.
• Vercel — website hosting and deployment.

Each third-party service has its own privacy policy governing how they handle data.

We retain inquiry information for as long as reasonably needed to follow up with you and, if you become a client, for the duration of our engagement plus a reasonable period afterward, unless you request deletion sooner.

We do not sell, rent, or trade your personal information to third parties. We only share data with the service providers listed above as necessary to operate our website and business.

We use only essential cookies necessary for our website to function. We do not use third-party advertising or tracking cookies.

We implement industry-standard security measures including encrypted data transmission (TLS) and row-level security policies on our database.

You may request access to, correction of, or deletion of your personal data at any time by contacting us. California residents and EU residents may have additional rights under CCPA and GDPR respectively.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date above.

If you have questions about this Privacy Policy, contact us at:

Kerwick Group LLC
Email: support@flowlineoperations.com